At Zavian Home, we are committed to delivering your home décor products in a timely and secure manner. Please review our shipping policy to understand how we process and deliver your orders.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timeframe
- Delivery typically takes 3–7 business days depending on your location.
- Remote or rural areas may require additional time.
- Delivery delays can occasionally occur due to unforeseen circumstances (e.g., weather, courier issues).
3. Shipping Charges
- Shipping charges (if any) will be clearly displayed at checkout before you confirm your order.
- In certain cases, we may offer free shipping as part of promotions.
4. Delivery Method
- All orders are shipped via trusted third-party courier services.
- You will receive a confirmation message with tracking information (if applicable) once your order has been dispatched.
5. Cash on Delivery (COD)
- We currently offer Cash on Delivery as our only payment method.
- Please ensure someone is available at the delivery address to receive and pay for the order.
6. Incorrect or Delayed Shipments
- If you experience delays beyond the estimated time or receive the wrong item, contact us immediately at [email protected] so we can resolve the issue promptly.
7. Delivery Address
- Please ensure the delivery address is accurate and complete. Zavian Home is not responsible for failed deliveries due to incorrect or incomplete address details.
Contact Us
For questions or concerns about your shipment, feel free to reach out:
📧 [email protected]